Recknsense
Why create a new platform just for help?
Most humans like to help each other out. There is a psychology and philosophy to how we do it already (online or in person) but there are also opportunities to create better, mindful new ‘help platforms’. Let’s begin with more
One thing Artificial Intelligence can’t give you
In the battle between AI vs human, one vital thing AI can’t give you is first hand experience. When it comes to advice or recommendations in particular, the benefit of real experience, can make it much more valuable. In my
Get ready for a new ‘Wisdom Economy’ – Knowledge has a Price
The knowledge economy is an economic system where people give their knowledge in exchange for monetary value or some kind of alternative reward. It’s been around forever. Humans have always shared knowledge in return for rewards so nothing new there.
Recommendations? The best ones come from humans
If you’re looking for a really good recommendation where do you go? Online recommendations usually apply an algorithm based on previous history or popularity. The problem with that approach is that we often get served more of the same (sometimes
To make products ‘Human Centered’ first let’s find out more about Humans
We’re hearing it more and more – ‘let’s make things more human’. We kind of know what that means but it’s not often clear enough to translate into a set of requirements. Being human is an aspiration to make something
Can we Codify Reason? Design for a New ‘Thinking’ Machine
Reason or the act of reasoning is a hard thing to pin down. It seems similar to Logic but it also feels close to understanding. What is Reason? The exact definition is arguable yet we can be certain it is
What is Recency Bias? Why we Over Index on New Information
The first time I heard the term ‘recency’ was during an appraisal at work. My manager had convinced me that they weren’t applying ‘recency bias’ during a performance meeting. In this particular case, I was going through a challenging period
The Case for the Research of Controversial Ideas
Innovation arises from new and often controversial ideas. Most of my business career has been focused on it. As an ‘innovation practitioner’ my job involves discovering and trying out new concepts to improve or create new customer experience. We’re spurred
5 Human Effects that Cause Digital Transformation to Fail
There isn’t an organizational leader who will claim that they don’t need some kind of process improvement. Ditto, there isn’t a leader who won’t agree that modern methods of digital transformation, like Agile, Lean, Data-driven or Cloud ought to be
Now we know what the Social Dilemma is, where will the Social Solution come from? (hint: a disrupter)
The Social Dilemma and Innovators Dilemma are different but both identify the problem fully before moving on to a solution. Could the Innovator’s Solution hold clues for a disruptive path to a ‘Social Solution’?
Explorations in the Application of AI and Personalization
Guest post by Paul Golding, Full Stack Engineer and AI Specialist at Meta With recent advances in AI towards language understanding (LU), there is increased enthusiasm for digital marketing applications. I recently explored an application in personalization of financial
A New Kind of Machine Learning is Inspired by Neuroscience and uses Time as a Component
There is a new kind of Artificial Intelligence emerging that is closer to the human brain. Today’s AI is likely to be built with Machine Learning that uses Deep Neural Networks (DNNs). The ‘Deep’ is due to the multiple layers
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