The first time I heard the term ‘recency’ was during an appraisal at work. My manager had convinced me that they weren’t applying ‘recency bias’ during a performance meeting. In this particular case, I was going through a challenging period
Innovation arises from new and often controversial ideas. Most of my business career has been focused on it. As an ‘innovation practitioner’ my job involves discovering and trying out new concepts to improve or create new customer experience. We’re spurred
There isn’t an organizational leader who will claim that they don’t need some kind of process improvement. Ditto, there isn’t a leader who won’t agree that modern methods of digital transformation, like Agile, Lean, Data-driven or Cloud ought to be
Now we know what the Social Dilemma is, where will the Social Solution come from? (hint: a disrupter)
The Social Dilemma and Innovators Dilemma are different but both identify the problem fully before moving on to a solution. Could the Innovator’s Solution hold clues for a disruptive path to a ‘Social Solution’?
Guest post by Paul Golding, Full Stack Engineer and AI Specialist at Meta With recent advances in AI towards language understanding (LU), there is increased enthusiasm for digital marketing applications. I recently explored an application in personalization of financial
There is a new kind of Artificial Intelligence emerging that is closer to the human brain. Today’s AI is likely to be built with Machine Learning that uses Deep Neural Networks (DNNs). The ‘Deep’ is due to the multiple layers
I’m a machine and I cannot understand humans. Some mysterious element drives them to do things that have no reasonable explanation. This element, they call it the ‘human spirit’, it drives them to attempt the impossible. Sometimes it’s magnificent and
Every few months I have to delete my twitter app off my phone. Otherwise I might fall prey to ‘Social Media Empathy Burnout Fatigue Syndrome’. This isn’t really a thing. It’s a combination of ‘empathy burnout‘ and ‘social media fatigue‘.
Chatbots can benefit from paying attention to what is not said. In any conversation there is a skill to reading between the lines. The way you say something is just as laden with information as the content being conveyed. There
What is human intelligence? A formal definition is ‘the ability to acquire and apply knowledge and skills’. It turns out an all encompassing definition for intelligence is not easy to find as it can be defined in many different ways.
Yesterday I attended an event titled ‘Are Machines Conscious? Debating AI’s Final Frontier’. I didn’t have to read much more of a description to sign up, I was intrigued. The event was a zoom call hosted by AI LA where
There are assistants and then there are agents. The way they behave is different. Even among agents themselves there are differences. Some agents simply ‘act on someone else’s behalf’ but then there are the kind of agents that ‘take an